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Lag/Disconnects From Official Reflex Servers?

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On 15/03/2017 at 1:50 AM, Linden said:

 

 

New Brazil location will be live shortly, shooter expects to push it in a few hours. Please report back with the results so we know if this is a better change for you guys.

 

Glad to hear it, thanks for reporting back.

Erm... the BR servers are having lag problems again. Yesterday it was stable as it could be, but today they're in an unplayable state again, same problem as before: constant lag spikes.

I really hope it's a temporary issue. I'll report back in a few days...

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Our victory might be short, we are having WORSE lag issues, we get the "connection interrumpted" symbol 3 or 4 times per minute and +-50 ping more than before. 

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Adding to that, the IP of the server you're connected to is in the console. I recommend taking a screenshot during the game if you can, or after the game - unless your chatlog during the game is so much that you can't see the IP any more without scrolling up. But that's what I do :)

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19 hours ago, Linden said:

Try to get an MTR, i'll do some checks on our side but lag could be caused by anything.

I don't know how, i downloaded the software and i tried, but i can't understand how. If you have a tutorial, please sent it to me.

6 hours ago, Jaguar said:

Adding to that, the IP of the server you're connected to is in the console. I recommend taking a screenshot during the game if you can, or after the game - unless your chatlog during the game is so much that you can't see the IP any more without scrolling up. But that's what I do :)

Chatlog was flooded this time.

 

I got a video again, showing the problem, Sorry for the low res, but you can see the red numbers in the latency and the "Connection interrumpted".

 

 

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@Mercano you just need to run the MTR program, give it the IP, and click on start. Run it for a while and then you can copy the text output to Linden/post it here. You should be able to get the IP of the new brazil server next time you play on it, or look on reflex.syncore.org

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23 minutes ago, Linden said:

I think I have an idea of what might be causing the lag this time in Brazil, waiting for some information will update you guys soon.

Thank you.

MTR results

 

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |  644 |  644 |    0 |    0 |    5 |    0 |
|                             192.168.0.1 -    0 |  644 |  644 |    0 |    0 |   23 |    1 |
|                              10.17.64.1 -    1 |  640 |  639 |    3 |   30 |  142 |    8 |
|                            10.242.0.177 -    1 |  640 |  639 |    7 |   31 |  153 |   11 |
|global-crossing-argentina-s-a.xe-0-3-1.ar3.eze1.gblx.net -    0 |  644 |  644 |    7 |   33 |  260 |   10 |
|              xe-0-3-1.ar3.eze1.gblx.net -    0 |  644 |  644 |    7 |   32 |  272 |   10 |
|              ae1-100G.ar4.GRU1.gblx.net -    0 |  644 |  644 |   34 |   59 |  283 |   39 |
|   amazon-com.xe-5-2-1.ar4.gru1.gblx.net -    1 |  640 |  639 |   34 |   59 |  180 |   37 |
|                   No response from host -  100 |  128 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  128 |    0 |    0 |    0 |    0 |    0 |
|                          177.72.240.119 -    0 |  644 |  644 |   35 |   62 |  286 |   43 |
|                   No response from host -  100 |  128 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  128 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  128 |    0 |    0 |    0 |    0 |    0 |
|ec2-54-233-189-46.sa-east-1.compute.amazonaws.com -    0 |  644 |  644 |   36 |   74 |  317 |   47 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

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Hello, I'm having lags on berlin servers when I got 20 ping on london. Here are all the informations you asked for.

  • Date & Time (Estimates/Approximations are fine)

Every day I get from 100 to 150 ping. It tends to get worse around 8-10pm gmt

  • Server IP (Can be found in your console when connecting)

5.9.66.68

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                 FREEBOX -    0 |   77 |   77 |    0 |    4 |   34 |    2 |
|    sat78-1-82-232-40-254.fbx.proxad.net -    0 |   77 |   77 |    6 |   12 |   51 |   10 |
|                          213.228.19.254 -    0 |   77 |   77 |    6 |   13 |   49 |   11 |
|                   No response from host -  100 |   16 |    0 |    0 |    0 |    0 |    0 |
|   ae-1-3104.edge7.Frankfurt1.Level3.net -    2 |   73 |   72 |   14 |   22 |   44 |   21 |
|                            62.67.34.118 -    0 |   77 |   77 |  141 |  148 |  192 |  144 |
|       core-backbone-100g-fra.hetzner.de -    0 |   77 |   77 |  139 |  145 |  162 |  147 |
|                   core1.fra.hetzner.com -    0 |   77 |   77 |  138 |  145 |  167 |  146 |
|                 core23.fsn1.hetzner.com -    0 |   77 |   77 |  143 |  150 |  166 |  149 |
|                   ex9k2.rz16.hetzner.de -    0 |   77 |   77 |  142 |  151 |  179 |  147 |
|           ger01.reflexfps.swiftnode.net -    0 |   77 |   77 |  143 |  151 |  164 |  147 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

  • Your Internet Provider, IP Address, and Geo-Location. (Feel free to PM me if you don't want to post it publicly)

ISP : free.fr, IP : 82.232.40.206, location : France, near paris.

Thx for your help :)

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